Privacy Policy
Information We Collect
- Name, email address, and phone number provided at checkout.
- Order details, payment status, and payment reference identifiers.
- Device/browser information, IP address, and basic analytics data.
Payment Information
JPS Jewels does not store card numbers, UPI credentials, or bank details. All sensitive payment data is collected and processed directly by our authorized payment gateway on their secure systems; we receive only the payment status and transaction reference.
How We Use Your Information
- Processing orders and delivering download links.
- Customer support, invoices, and accounting/tax/legal compliance.
- Fraud prevention and payment verification.
- Improving our website and catalogue.
Sharing
We do not sell personal data. Information is shared only with our payment gateway (to process payments), and accounting/tax/legal service providers or authorities where legally required.
Cookies & Tracking
We use cookies and similar technologies to keep you logged in, remember your currency preference, and understand basic website usage through analytics. You can control or disable cookies in your browser settings, though some features (such as staying logged in) may not work without them. We honour "Do Not Track" signals where technically supported.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, and thereafter only as required to meet legal, tax, accounting, or dispute-resolution obligations. When no longer required, data is deleted or anonymised.
Children's Privacy
Our website and products are intended for business and adult users and are not directed at children. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, contact us and we will delete it.
International Data Transfers
We serve customers worldwide. Where your information is processed outside your country (including by our payment gateway or service providers), we take reasonable steps to ensure it is handled securely and in accordance with this policy and applicable law.
Third-Party Links
Our website may contain links to third-party sites and uses third-party services such as payment gateways. We are not responsible for the privacy practices or content of those third parties; please review their own policies.
Security
The site is served over HTTPS and data is protected with appropriate technical measures. No internet transmission or electronic storage is 100% secure; we cannot guarantee absolute protection against every risk.
Your Rights
Depending on your jurisdiction, you may request access to, correction of, deletion of, or a copy of your personal data, and may opt out of marketing communications at any time. Email designs@jpsjewels.com to exercise these rights, subject to records we must retain by law.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "last updated" date, and where required, notified to you.
Grievance & Contact
For any privacy question, request, or complaint, contact our Grievance Officer:
- Grievance Officer: Mitulkumar Premjibhai Goti (Proprietor, JPS Jewels)
- Email: designs@jpsjewels.com
- Phone: +91 98259 71176
- Address: A/1-1303, 13th Floor, Heaven Enclave, Hazira Sayan Road, Opp. Shital Residency, Chhaprabhatha, Surat, Gujarat 394107, India
We aim to acknowledge and address grievances within a reasonable time as required by applicable law.